This hotel offers good value for money with comfortable rooms and basic amenities. The location is convenient, close to the airport and with easy access to train stations, eateries, and shopping malls. The staff provide friendly service and the breakfast spread is impressive with a variety of options to choose from.

All was satisfactory.

Location is close to the train station and the staff were very friendly. Big thanks to the staff for jump starting my car because the battery died.

The beds are western but not very comfortable.

evrything except the points below

the beds were very hard only one pillow /person very small room -- no room for a suitcase in twin room

The room at the hotel was incredibly spacious, much bigger than I expected. It had all the necessary amenities and was even better than other Japanese chain hotels. I would rate it as one of the higher star hotels in this category.

Although the hotel was not as close to the airport as I initially thought, it was still conveniently located.

This hotel is conveniently located near the train station and airport, making it a great option for travelers on the go. the rooms are clean and cozy, and some even offer hot spring baths. the breakfast buffet has a good variety of both Japanese and western dishes for a satisfying meal.

Some guests have said that the staff's English skills could be improved to better accommodate international travelers.

Convenient & Comfy Stay Stayed for a business trip and was glad to find this hotel. It has very clean rooms and comfortable beds. the location is extremely convenient, within walking distance from the train station and a shopping mall. There's also a free bath on the top floor for some relaxing downtime. the breakfast options were simple but filling. I also appreciated the free high-speed internet connection for work purposes.

Lack of shuttle service the only downside was the lack of shuttle service. It would have been helpful to have a shuttle bus to the airport, especially for those with early morning flights.

Convenient location, excellent service, well-kept onsen, good breakfast, comfortable rooms.

Nothing that I didn't like.

Spending New Year’s Eve at this hotel was a wonderful experience. Its location was perfect, situated near the train station, airport, and shopping center. The hotel offered comfortable private baths for both genders, which made for a relaxing stay. the hotel provided an excellent quality breakfast as well as a shuttle bus to the airport, making transportation easy and hassle-free.

The hotel could improve on the bed's comfort level. It was much harder than what I'm used to, and I had difficulty sleeping because of it.

This hotel offers great value for money with its reasonable prices. The attention to detail is evident in the modern room decor and the cleanliness throughout. Its location near the Chitose Train Station makes it convenient for travelers, with only a short walk required.

No improvements needed.

This hotel is a hidden gem for travelers looking for great value for money. The prices are reasonable, especially considering the included breakfast, which offers a good spread of varieties to satisfy different tastes. The attention to detail is evident in the clean and cozy rooms, perfect for a comfortable stay. Moreover, the location near the JR train station makes it convenient to explore the surrounding area and enjoy the nearby restaurants. Additionally, the staff at this hotel are friendly, accommodating, and always ready to assist guests.

Everything was just fine; there is nothing that needs improvement.

We loved how close this hotel was to the airport and Chitose station, making it easy for us to travel around the area. The hotel also provides a complimentary shuttle service to the airport which was very convenient. The cleanliness of the hotel and its facilities were impressive. We also enjoyed the quality breakfast and the helpfulness of the staff.

Nothing, no complaints at all.